Alex Dewison

Payments and API product leader. Head of API Experience at Global Payments, leading a team of 30 Product Managers and the work on AI and MCP servers. 10+ years building card present, eCommerce and API payments at Worldpay, Teya and Global Payments.

Profile

I am a product leader with a well rounded technical understanding of the fintech industry. I enjoy being a player and a coach to product teams, using hypothesis generation to solve problems in large organisations and smaller, fast moving ones. My focus today is developer experience, payment APIs and getting commerce ready for AI agents, including our work on MCP servers. I have worked directly with CEOs and senior executives, so I can take a technical idea and make it a business decision.

Experience

Global Payments, 2022 to now

Head of API Experience April 2026 to now

  • Heading up a team of 30 Product Managers, with a global remit for the API experience for merchants, partners and developers in every region.
  • Leading our work in AI, including MCP servers that let AI agents work with our payment APIs.
  • Direct exposure to CEOs and senior executives, presenting and shaping decisions at the top of the business.
  • Expanding into new regions, including Asia Pacific and Latin America, with local compliance and one global standard.

Director of Digital Solutions, International May 2024 to April 2026

  • Set and delivered the digital eCommerce payments product strategy for Europe, Asia Pacific and Oceania.
  • Launched new digital and eCommerce payment products for European markets.
  • Built partnerships with banks, merchants and technology providers.
  • Led a team of digital product managers.

Senior Manager, Digital Solutions March 2023 to May 2024

  • Led digital solutions for tokenisation, fraud and authentication, reporting and hosted payments.
  • Managed a team of product managers focused on eCommerce products for merchants worldwide.

Digital Product Manager June 2022 to March 2023

  • Proposition lead for digital wallets (Apple Pay and Google Pay), tokenisation and account updater.
  • Ideation lead for improving billing and onboarding across the eCommerce product suite.

Teya (then SaltPay), 2021 to 2022

Senior Product Manager November 2021 to June 2022

  • The first product manager on the ground in the UK, bringing a group of recently acquired businesses onto a single platform.
  • Reported directly to the Chief Product Officer.
  • Reshaped the product’s UX strategy within the first 12 weeks, and chose a UX partner for testing, interviews and observation to cut time to completion.

Worldpay, 2016 to 2021

Product Manager April 2021 to November 2021

  • Owned the roadmap and delivery for Marketplaces and PayFacs against demanding OKRs.
  • Hired, managed and coached two product owners and a business analyst.
  • Pre-sales support on large enterprise and strategic deals, including AfterPay, Apple and Starbucks.

Senior Business Analyst April 2019 to April 2021

  • Worked with global eCommerce customers, split evenly between customer work and internal strategy.
  • Advised senior leadership on payment initiatives such as mobile wallets, account verification and payouts.
  • Worked hands on with hypermedia APIs, Swagger and JSON, with demos in Postman.

Business Analyst and Product Owner August 2017 to April 2019

  • Worked with a development team building new microservices on AWS, Terraform and Jenkins, and managed the backlog.

Implementation Consultant January 2016 to August 2017

  • Technical integration support for a payment gateway, helping corporate customers go live on time.

Earlier career

  • Freelance Web Developer, February 2015 to January 2016: responsive websites for clients, with SEO and Google Ads campaigns.
  • Web Developer, Feed Media Group, February 2014 to February 2015: C# and Azure development for Northampton Saints and Ulster Rugby.

Skills

  • Payment APIs and developer experience
  • eCommerce and card present payments
  • Digital wallets, tokenisation, fraud and authentication
  • Marketplaces and payment facilitators
  • Agentic commerce
  • Product strategy, roadmaps and OKRs
  • Leading and coaching product teams
  • Hypothesis driven discovery and UX research
  • Hypermedia APIs, Swagger, JSON, Postman
  • AWS, Terraform, Jenkins

Education and qualifications

  • BSc Computing (Software Engineering), 2:1, University of Northampton, 2010 to 2013
  • International Diploma in Business Analysis, BCS
  • IS Business Analyst Level 4, BCS
  • Advanced Certified Scrum Product Owner and Certified Scrum Product Owner, Scrum Alliance
  • Certified Lean Kanban and User Stories with BDD, Beliminal

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